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Customer Care: Elevate Your Service and Satisfaction

14 Hours Long Extensive Customer Service Training + 6 Free Course

Learndrive

Summary

Price
£12 inc VAT
Study method
Online
Course format What's this?
Video
Duration
14 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

Customer Service Package Perks:

  • The Customer Care: Elevate Your Service and Satisfaction has 7 Courses in Total
  • All the PDF Certificates for all the courses in this deal are Free!
  • This deal is only valid for persons aged 10 years and older.
  • The first course in this deal is Customer Care. It will teach you service model & defusing techniques,customer management,building customer rapport and greeting customers professionally.
  • Apart from Customer Service, you will learn about workplace productivity, health and safety, conflict management and mental health first aid.
  • This Customer Service deal has dedicated courses to take care of your self-hygiene, diet, mental health and motivation.

Course media

Description

This bundle will enable you to gain advanced knowledge in Customer Service, health and safety, and professional productivity. Let’s take a look at the courses that you will be getting:

  • Course 1: Customer Care
  • Course 2: Workplace Health & Safety
  • Course 3: Workplace Conflict Management
  • Course 4: Success through Self-Inspiration
  • Course 5: Mental Health First Aid
  • Course 6: Diet and Weight Loss Coaching
  • Course 7: Self Hygiene and Care

Who is this course for?

Anyone who would like to gain a better understanding of Customer Service and improve their workplace productivity and health care may find this Customer Care: Elevate Your Service and Satisfaction Course appealing.

Requirements

Anyone who wishes to learn Customer Service is welcome. There is no entry barriers.

Career path

There are many things that the Customer Care: Elevate Your Service and Satisfaction Training will be able to teach you that will help you advance in your career, including Customer Service, workplace health and safety, conflict management, and personal healthcare, among others.

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

Students will get a free PDF certificate from Learndrive upon passing the course. Learners will be able to instantly download the certificate from the website after passing the course.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Customer service, Business, Retail
Related searches: Online courses